Quinyx PO/Support

Our client is looking for a Quinyx PO/Support. Quinyx offers a cloud-based workforce management (WFM) platform. The system is primarily used by organizations that have many scheduled or shift-based employees, such as in retail, logistics, hotels, restaurants, healthcare, and call centers.

The requirement is that this person has in-depth knowledge on the Quinyx system.

Start: ASP - one year

Place: Gothenburg

The role of Product Owner / Support coordinator should be:

• Focus
• Defines product vision and priorities within Agile/Scrum.​
• Provides operational support and troubleshooting for digital products.​

• Key Responsibilities for PO
• Manage and prioritize the product backlog.​
• Act as liaison between stakeholders and development team.​
• Define product vision and strategy aligned with business goals.​
• Participate in sprint planning and reviews.​
• Make critical decisions on product direction.​

• Key Responsibilities for Support
• Manage and resolve support tickets.​
• Collaborate with teams to resolve issues.​
• Maintain documentation and FAQs.​
• Gather feedback for product improvement.​
• Train team members on support processes.
• User training and support

If you have a potential candidate, please submit an application via cinode with CV, rate and how the candidate meets all the competency requirements. Thanks!